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Open for business at Central Square

By | Blog, What's On

Please find below the latest trading information for Central Square Shopping Centre during COVID-19 trading restrictions.

We recommend you check directly with each store for their current trading hours.

AFL Store : open
5332 3400
ballarat@theaflstore.com.au
Open 9am to 5.30pm Monday to Thursday
9am to 6pm Friday
9am to 5pm Saturday
11am to 4pm Sunday
Customer limits apply in the store as per government regulation
Free delivery in immediate Ballarat area for orders over $50. Phone orders welcome

Audika : open
9037 6380
ballarat@audika.com.au
Open 9am to 5pm Monday to Friday
Closed Saturday and Sunday
Customer limits apply in the store as per government regulations
The health, safety and well-being of Audika employees and clients is our top priority, hence following the lead of Australian public health authorities we have undertaken the necessary measures. Visit https://www.audika.com.au/covid-19 to find out more

Australia Post : open
131 318
Open 9am to 5pm Monday to Friday
9am to 12.30pm Saturday
Closed Sunday
Customer limits apply in the store as per government regulations
Australia Post remains fully operational.
Posties, delivery drivers and Post Offices continue to operate. To date, there are no confirmed COVID-19 cases in the Australian workforce of more than 80,000 people. Customers can be assured they will continue to be able to send and receive parcels and mail, pay bills and use Bank@Post during this time. Action has been taken to protect the health and safety of the workforce and customers in relation to the spread of coronavirus, in line with Australian government regulations.

Bank of Melbourne : open
4334 0100
Open 9.30am to 5pm Monday to Friday
Customer limits apply in the store as per government regulations
Our branch is open, however where possible we encourage you to use our online banking and mobile app. You can make payments, transfer funds, see statements and more. If you do need to visit us in branch, please make sure you are feeling well and follow the social distancing guidelines of 1.5 metres wherever possible

Book Grocer : temporarily closed
0403 297 077

Boost Juice : temporarily closed
0419 016 479
boostballarat@gmail.com

Bras N Things : temporarily closed
To shop online, go to www.brasnthings.com.au
Customer care: 1800 810 031
Our website is open 24/7 and ready to deliver to your door the sleepwear, lingerie support and fluffy slippers you’re probably needing right now.  Your order will be left at your door, without the need for a signature, for contactless delivery.

Chequers : temporarily closed
Follow Chequers on Facebook for updates

Cotton on Kids : temporarily closed
To shop online, go to https://cottonon.com/AU/kids/
Customer Service: 03 8609 8313 (call charges apply)
Free returns anytime, free shipping over $60 and contactless delivery. For any questions around delivery or other services, email customerenquiries@cottonon.com.au  or message via Facebook

Digital World : temporarily closed
0412 562 254
Please call the store for any enquiries or send an email to yoyo5199@hotmail.com

EB Games : open
5331 9147
Open 9am to 5pm Monday to Friday
9am to 5pm Saturday
11am to 4pm Sunday
Customer limits apply in the store as per government regulations
All trade-ins, cash payments and reboot services have been suspended. Card and contactless payment only.

Flight Centre : The team is on site for telephone/email communication only
(the store closed to the public)
Please call the Flight Centre Ballarat team on 5333 1966 for assistance.
9am to 5pm Monday to Friday
Saturday 9am to 4pm
Sunday 11am to 4pm

Gloria Jeans : temporarily closed
5331 5526

Just Jeans : temporarily closed all retail and online
Customer Service Team Monday to Friday 9am to 5:30pm AEDT
1800 001 185 or customerservice@justjeans.com.au
To assist our customers, we have extended our returns policy from 21 days to 60 days for all purchases made in store or online after the 16th March 2020. For online order enquiries including delivery, returns, exchanges and technical issues, please contact our Customer Service Team.

Lovisa : temporarily closed
To shop online, go to www.lovisa.com.au
Customer Support Centre (03) 9831 1800 or 1300 LOVISA (568 472)
Our team are here to support you via phone Monday to Friday, 9am to 5.30pm. (AEST – excluding AU Victorian public holidays*)

Lowes : open
5331 9224
Open 9am to 5.30pm Monday to Friday
9am to 5pm Saturday
Closed Sunday
Customer limits apply in the store as per government regulations
To shop online, go to www.lowes.com.au

Mimco : temporarily closed
To shop online, go to www.mimco.com.au
Our Customer Care representatives are available during the hours of 9:00am and 5:00pm AEST, Monday – Friday
1800 994 340. Free standard delivery with all orders over $50 for our Member and Silver Tier MIMCOLLECTIVE Members*. Our Rose Gold and Black Tier MIMCOLLECTIVE Members will continue to receive free standard delivery on online orders.

Mister Minit : open
5331 7911
Open 9am to 5.30pm Monday to Friday
Open 9am to 5pm Saturday
Closed Sunday
Please help us maintain 1.5m between customers. Visit Mister Minit for essential services such as Key Cutting, Battery Replacements, Car Keys & Garage/gate remotes.

Myer : temporarily closed
To shop online, go to www.myer.com.au
If you have any questions, please contact Myer via social channels or call the Myer Customer Service Centre on 13MYER (13 69 37)
Contact free delivery, with no delays. Free standard delivery on orders over $49
For peace of mind, Myer has relaxed the returns policy, providing an additional 30 days from when stores open to return purchases. Other aspects of the Myer Returns Policy remain the same.

NewsXpress : open
5333 4700
Open 9 am – 5pm Monday to Friday
Open 9.30am – 3pm Saturday
Closed Sunday
Customer limits apply in the store as per government regulations

Noni B : temporarily closed
To shop online, go to www.nonib.com.au or phone sales 1300 728 980

OPSM : open
5333 3120
Open 9am to 5.30pm Monday to Thursday
9am to 6pm Friday
9am to 5pm Saturday
11am to 4pm Sunday
Customer limits apply in the store as per government regulations. Significant health precautions are being taken to ensure your safety in OPSM stores. Book online for an appointment or if you feel more comfortable shopping online, you can also access a range of our services at www.opsm.com.au. 

Peter Alexander : temporarily closed
To shop online, go to www.peteralexander.com.au
For online order enquiries including delivery, returns, exchanges and technical issues, please contact the Customer Service Team. Monday to Friday 9:00am to 9:00pm AEDT 1300 366 683 or customerservice@peteralexander.com.au

Peter Alexander has extended the returns policy from 30 days to 60 days for all purchases made in store or online after the 16th March 2020.

Portmans temporarily closed including online sales.
For online order enquiries including delivery, returns, exchanges and technical issues, please contact our Customer Service Team. Monday to Friday 9am to 5:30pm AEDT 1800 802 625 or customerservice@portmans.com.au
Portmans has extended the returns policy from 30 days to 60 days for all purchases made in store or online after the 16th March 2020

Richwell Spa : temporarily closed as per federal government regulations
Contact via Facebook – https://www.facebook.com/richwellspaballarat/

Rivers temporarily closed
To shop online, go to www.rivers.com.au
Customer Care operating hours – Monday to Friday 9am to 5pm AEST
1800 151 110
onlineshop@riversaustralia.com.au

Sandwich Chefs : temporarily closed
ballarat@sandwichchefs.com.au

Singapore Kitchen : temporarily closed
5333 4672

Spendless Shoestemporarily closed
To shop online, go to www.spendless.com.au
Customer service 1800 357 427

Spoils : open
5333 2188
Open 9am to 4pm Monday to Thursday
9am to 5.30pm Friday
9am to 4pm Saturday
11am to 3pm Sunday
Customer limits apply in the store as per government regulations

Strandbags  temporarily closed
To shop online, go to www.strandbags.com.au
Customer service 1800 773 777
customercare@strandbags.com.au

Subwaytemporarily closed
5332 7890

Supre : temporarily closed
To shop online, go to www.supre.com.au
Customer enquiries 1800 154 147 (Australia Only)
Monday – Friday 8.30am-5.30pm AEST
Free returns anytime, free shipping over $50 and contactless delivery. For any questions around delivery or other services, email customerenquiries@cottonon.com.au

Suzanne Graetemporarily closed
To shop online, go to www.suzannegrae.com.au
Toll Free: 1800 251 083
Suzanne Grae have extended the return period from 30 days to 90 days for both in store and online purchases.
Australia Post continues to operate its regular delivery service with us. We have reduced our shipping threshold to offer our customers express shipping on all online orders over $30.

Target Australia : open
5329 4000
Trading hours from 31st March
Monday to Saturday 9am to 6pm
Sunday 10am to 5pm
Target stores remain open and our priority remains on supporting our customers, our team and the communities we operate in. If you prefer to shop online, you can take advantage of non-contact Home Delivery or non-contact Click & Collect service. Please help us maintain 1.5m distance between customers. To shop online, go to www.target.com.au

Tokyo Sushi KitchenTakeaway only or home delivery using Ubereats or Menulog
Please help us maintain 1.5m distance between customers.
5331 4309
Open 9am to 5.30pm Monday to Thursday
9am to 8pm Friday
9am to 5pm Saturday
11am to 4pm Sunday
ballarat@tokyosushikitchen.com.au

Travel Money Oztemporarily closed
1300 426 997
Visit www.travelmoneyoz.com for online money exchange
https://www.travelmoneyoz.com/coronavirus-covid-19-update

Work Safe Victoria
Work Safe Victoria has temporarily closed to the public however the team are still available to assist you by telephone. Please contact the Advisory Service Line on 1800 136 089

Latrobe Community Health Service
The Latrobe Community Health Service remains operational however customers are asked to contact LCHS on 1800 242 696 for assistance as the office is closed to the public.

Valpied Shoestemporarily closed
To shop online, go to www.valpiedshoes.com.au
info@valpiedshoes.com.au

Witchery :  temporarily closed
To shop online, go to www.witchery.com.au
1800 033 465 free call 10am to 5pm
customerservice@witchery.com.au

COVID-19 Update

By | Blog, What's On

The health and safety of our customers, retailers and staff is our number one priority. Shopping centres and retail precincts are currently exempt from government advice around gatherings of over 100 people, so we’re staying open to make sure you can continue to have access to essential products and services as we navigate COVID-19.

We have implemented additional cleaning procedures, including increased routine cleaning of frequently touched hard surfaces throughout the centre.

If you’re feeling unwell, we ask you to think of your community and stay home.

We are following all advice from the Federal Government, Victoria’s Health Department and the World Health Organisation and will keep you updated as new information becomes available. We look forward to seeing you in centre soon.

Be my Valentine

By | Blog

The air con’s on, but we’re feeling the heat – because love is in the air at Central Square!

With Valentine’s Day just around the corner, pop your heart on your sleeve and show that special someone exactly how you feel.

It doesn’t matter whether you’ve been married for twenty years or two, connected with an old flame or met someone new – now’s the perfect time to express your love. No good at writing poetry? Too scared to say “I love you”? Demonstrate your affection with a heartfelt gift instead!

Ignite a spark with these sweet ideas:

  • An authentic team guernsey from The AFL Store – just in time for pre-season.
  • A POP! Vinyl figure from NewsXpress – for your number one fan.
  • Couple pjs from Peter Alexander – matchy-matchy, so cute!

Of course, Valentine’s Day gift giving shouldn’t be one sided … But you might need to drop a few hints! Here are some sneaky suggestions:

  • Mimco – bling to make the heart sing!
  • Richwell Spa – brighten up date night with a mani-pedi.
  • Bras N Things – win-win!

Ah, romance – you had me at hello.

CarePark Ballarat Central

By | Blog

Parking at Central Square Ballarat

Using CarePark Ballarat

The multistory car park adjacent to Central Square Ballarat is owned and operated by CarePark. Entry is via Dana Street (corner Doveton St South). Using the carpark is easy and convenient when shopping at Central Square.

Collect a ticket as you enter the carpark. The Licence Plate Recognition (LPR) system will record your vehicle registration. If you stay less than 2 hours, the boom gate will open automatically as you exit. No need to scan your ticket. If you stay longer than 2 hours, you can pay at the exit station (boom gate) with a credit card (plus card surcharge fee).

If you don’t have a credit card, simply pay for your parking at an automated pay station before collecting your vehicle. Insert your ticket, pay the applicable fee using cash, collect your validated ticket and return to your vehicle then drive to the exit, insert your paid parking ticket to the machine to open the boom gate.  Automated pay stations are located on levels 2 and 6 of the car park.

Contact CarePark 

T: 03 9682 1733
E: enquiries@carepark.com.au
W: carepark.com.au

PARKING RATES (as at January 2020)

Casual parking – Monday to Friday
0-2 hours FREE
2-4 hours $5.00
4+ hours maximum fee $9.50 (until the car park closes)

Casual parking – Saturday & Sunday
0-2 hours FREE
2+ hours maximum fee $4.50 (until the car park closes)

Early bird parking – Monday to Friday
It’s just $6.50 for any length of time provided you arrive before 11am and park on levels 9, 10, 11 or 12.

OPERATING HOURS
Monday to Thursday 6:30 am to 7:00 pm
Friday 6:30 am to 10:30 pm
Saturday 7:30 am to 7:00 pm
Sunday 10:00 am to 7:00 pm

Frequently asked questions about CarePark

How does Licence Plate Recognition work?
LPR takes a photo of the customer’s licence plate on entry and should the customer be under the 2 hours (per day), the exit boom gate will automatically raise. Should the customer be over the 2 hours (per day) they will simply proceed to a pay station and pay the fee. Alternatively, pay at the exit station with a credit card only. The vehicle registration information is only stored on the system to verify a patron’s length of stay or conditions of the Early Bird parking.

Is early bird parking available?
Yes. Early Bird customers are required to enter before 11am and park on level 9 and above. To control this, the Licence Plate Recognition (LPR) system will take a photo of their licence plate at the entry and then again on level 9, which will then apply the Early Bird rate on the customer’s ticket. Should an Early Bird customer not proceed past the level 9 LPR camera, casual rates will apply.

Are parking violations and fines issued?
Yes, should a customer not follow the Terms and Conditions for use of the car park, a Payment Notice will be issued. These cases are rare and generally only occur if a customer parks in a reserved car park or disabled park without a permit.

What happens if a customer stays longer than two hours and tries to exit without a paid or validated ticket?
The boom gate at the exit will not open without a validated ticket. If customers experience any difficulty, there is an intercom on the exit station ticket machine providing 24 hour customer service assistance.

If I park my car in the car park for less than two hours in the morning and then return in the afternoon, do I have to pay?
The LPR system will recognise your licence plate each time you enter and depart the car park. You will receive a total of 120 minutes parking on the same day. Yes, you can park for up to an hour in the morning, leave the car park and return later on the same day and you will be able to park for up to a total of two free hours (a combined total duration of both visits). Once this 120 minute time frame has been exceeded (even by a minute), you will be charged for the third hour of parking, so stay and enjoy a coffee or some more shopping!

 

Personal styling service

By | Blog, What's On

Personal styling service

We are thrilled to offer a complimentary fashion styling service for you to enjoy during your shopping experience at Central Square. This is a highly personalised service provided by local stylist, Ema Smith from Style Rebellion.

Personal styling can help you understand the latest fashion trends or perhaps how to create your own personal look to suit your lifestyle. A professional styling session is a positive approach to finding your favourite new outfit or creating a capsule wardrobe.

Ema is a qualified stylist who will work with you to find new ways to dress using the range of fashion options available at Central Square.

There is no obligation to make a purchase and this service is provided free of charge on the first Friday of each month. Sessions outside of these times are available, please speak with Ema regarding her service charges.

Personal styling sessions are available on the first Friday of each month.

Bookings can be made by contacting Ema directly on 0437 291 690 or through our Facebook page.

Style Rebellion at Central Square

By | Blog

Hello I’m Ema, the stylist behind Style Rebellion.

I’m a mother, wife, daughter, sister and a granddaughter.  I’d been a stylist my whole life when I decided to take it to the next level.  I studied at the Australian Style Institute in Melbourne and graduated in 2016 with an Advanced Certificate of Professional Style & Image.

What is a stylist? 

I help people look and feel their best through the medium of clothes.  Basically create the best version of YOU!  My clients range from as young as 14, up to 87 years. I help men and women look their best, whether it’s for a new job, new mother, mother of the bride, weight gain or weight loss, hot date, regain their confidence or just wanting to change/find their individual style.

Currently I am collaborating with Central Square Ballarat to bring you one hour styling sessions for FREE!

How does this work?

You make a booking through Facebook or directly with me on 0437 291 690.  We meet at Central Square on the first Friday of the month.  We sit down for about 5 minutes to answer some questions about you and why you are here.  Then we go shopping within Central Square to find your personal style.  All in under an hour.   It’s that easy and it’s FREE.

Plus if you are one of the first three clients to book in the months of March, April, May and June 2020 you will ALSO receive an $80 gift card, kindly provided by Central Square Ballarat.

So what are you waiting for!  Book a free styling session with me today.

Central Square Fashions on the Field

By | Blog

Central Square is thrilled to be sponsoring this year’s Fashions on the Field at the Sportsbet Ballarat Cup being held at Dowling Forest on Saturday 23rd November.

Entries are now open for this year’s event. Click here to enter.

There are four categories available:

  • Traditional Lady of the Day
  • Contemporary Lady of the Day
  • Most Fabulous Millinery
  • Gent of the Day

Each category winner will receive a $300 gift card to spend at Central Square Ballarat.

Win tickets to the Avoca Cup Copy

By | Blog, What's On

FACEBOOK COMPETITION – WIN TICKETS TO THE BLUE PYRENEES ESTATE AVOCA CUP

For your chance to win one of five double passes to the Blue Pyrenees Estate Avoca Cup on 19 October, visit our Facebook page and find this post, then tell us your favourite fashion store at Central Square and tag the person that you will take with you to the races.

Competition closes 12 October and winners will be notified by direct message on 14 October.

CONDITIONS OF ENTRY

This competition has no connection to Facebook whatsoever and is not sponsored, supported or controlled by Facebook in any way. All questions, comments or complaints are to be referred to Central Square Ballarat and not Facebook. The supplied information is used solely for the execution of this competition by Central Square Ballarat.


Information on how to enter the AVOCA CUP Competition (hereafter referred to as ‘the competition’) forms part of these terms and conditions.

Participants must enter the competition by commenting on the giveaway post on our Facebook page dated October 9, 2019.

Entry is only open to residents of Victoria. Employees and tenants of the promoter and their staff are ineligible to enter.

Multiple entries are permitted.

Central Square Ballarat Shopping Centre accepts no responsibility for any complications associated with completing the entry.

The promotional period is from 9 October 2019 to 14 October 2019.

Three winners will be drawn at random on Monday 14 October 2019 at 12pm. Winners will be contacted by direct message from Central Square Ballarat centre management by 12pm on Wednesday 16 October 2019.

If the prize winner does not contact Central Square Ballarat to claim their prize by 5pm on Friday 18 October, we will assume that the prize is unclaimed, and the prize will be forfeited.

Judge’s decision is final, and no further correspondence will be entered.

The prize pool is five double passes to the 2019 Blue Pyrenees Estate Avoca Cup on Saturday 19 October.  Five winners will be drawn randomly.

The prize not redeemable for cash, not transferable and must be taken as offered.

The winner(s) must present identification to claim their prize; this identification must match the winning entrant’s details. The prize must be collected from the Central Square Ballarat Centre Management office open Monday to Friday 9am to 5pm or by phoning 03 5333 4330.

Winners may be asked to provide photo ID to collect their prize from the centre management office.

The winner(s) must sign a prize collection form when they collect their prize.

If any winner(s) is under the age of 18 years, the prize will be awarded to the winner’s parent or guardian.

The winner(s) understands that they must participate in any promotional work as a result of winning the prize and may include photos on the Central Square Ballarat Facebook page, Instagram page and website, and in the local newspapers.

The promoter shall not be held liable for any loss or damage whatsoever which is suffered (including but not limited to direct or consequential loss), or for personal injury suffered or sustained, as a result of taking the prize, except for any liability which cannot be excluded by law.

The Promoter is Majestic Properties Pty Ltd trading as Central Square Ballarat Shopping Centre, 18 Armstrong Street South, Ballarat, VIC 3350 Phone: 03 5333 4330 ABN: 83 068 573 188 and reserves the right to cancel this promotion at any time

This competition has no connection to Facebook or Instagram whatsoever and is not sponsored, supported or controlled by Facebook or Instagram in any way. All questions, comments or complaints are to be referred to Central Square Ballarat and not Facebook or Instagram. The supplied information is used solely for the execution of this competition by Central Square Ballarat.

The AFL Store update

By | Blog

Locally owned, The AFL Store in Central Square has recently been updated with a gorgeous new shopfront and store fit out.  You’ll find your favourite AFL gear in the store right now and receive personalised customer service from the team.

New merchandise ranges are arriving daily including a huge range of socks, guernseys, beanies, scarves and great new products like lunch boxes, backpacks, luggage tags etc.

If you have a little Auskicker at home, be sure to check out the Auskick bundle which includes a free pair of football boots when you purchase a Youth Bundle*, which has shorts, socks, and a guernsey in your chosen team colours.

 

* Offer is subject to stock availability.  Bundle offers differ instore.